Your privacy, handled with care.

1. Who We Are

DummyTicketLive.ae is an online service that provides flight reservations (dummy tickets) for use in visa applications, travel proof, and similar purposes. We operate entirely online and can be reached at support@dummyticketlive.ae.

2. What We Collect

To issue and deliver your flight reservation, we collect the following information:

• Full name — as it appears on your passport, required for the ticket
• Email address — to deliver your ticket and respond to support queries
• Phone number — for ticket issuance and order-related communication
• Nationality — required for accurate flight reservation details
• Date of birth — required by airline booking systems for reservation issuance

We do not collect more than what is listed above. We do not ask for passport numbers, financial documents, or any sensitive government-issued identifiers.

3. How We Use Your Data

Your information is used solely to:

• Issue and deliver your flight reservation
• Send your completed ticket to your email address
• Process corrections or re-issuances if requested
• Respond to support queries related to your order

We do not use your data for marketing, profiling, or any purpose unrelated to your order.

4. Payment Information

Payments are processed securely through a third-party payment gateway. We accept all major debit and credit cards as well as PayPal. We do not store, log, or have access to your card details at any point — all payment data is handled exclusively by our payment processor in compliance with PCI DSS standards.

5. Data Sharing

We do not sell, rent, or trade your personal data. We may share minimal data with:

• Airline booking systems (GDS) — to create and hold your flight reservation
• Payment processors — solely to process your transaction securely

These third parties are bound by their own privacy and security obligations and are not permitted to use your data for any other purpose.

6. Data Retention

We retain your order data for up to 12 months from the date of purchase. This allows us to assist with corrections, re-delivery, or support queries during that period. After 12 months, your personal data is securely deleted from our systems.

7. Data Security

All data is transmitted over encrypted HTTPS connections. We take reasonable technical measures to protect your information from unauthorised access, loss, or misuse. While no system is completely immune, we are committed to maintaining appropriate safeguards.

8. Your Rights

You have the right to:

• Request a copy of the personal data we hold about you
• Ask us to correct inaccurate or outdated information
• Request deletion of your data, subject to any legal obligations
• Withdraw consent for any processing based on consent

To exercise any of these rights, email us at support@dummyticketlive.ae with your request and order reference. We will respond within 7 business days.

9. Cookies

Our website may use essential cookies to ensure the site functions correctly. We do not use tracking cookies or third-party advertising cookies. You can disable cookies in your browser settings, though this may affect some site functionality.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page. Continued use of our service after any changes means you accept the updated policy.

11. Contact

If you have any questions or concerns about this Privacy Policy or how we handle your data, please reach out to us at support@dummyticketlive.ae.